What is Guardian Landlord?

Guardian Landlord is smart property support software for self-managing independent landlords. It lets landlords track maintenance requests, coordinate repairs, manage rent payments, and store lease documents — all from one dashboard. When you need backup coverage, Guardian's human team steps in on your behalf. Tenants get their own portal to submit and track requests in real time.

Do I need a property manager to use Guardian Landlord?

No. Guardian Landlord is built specifically for landlords who self-manage their properties without a property manager. The platform handles the coordination and communication so you can manage everything yourself — more efficiently.

Away Mode is a feature that activates real human coverage for your properties when you're unavailable. When enabled, Guardian Landlord's expert team reviews and coordinates every incoming maintenance request on your behalf — tenants experience zero disruption, and you get a full audit trail when you return.

How much does Guardian Landlord cost?

Guardian Landlord starts at $9/month for solo landlords with one property, $19/month for up to 5 properties, and $34/month for 6–10 properties. All plans include a free 3-month trial with no credit card required. Away Mode is available on Starter and above at $79.99 per request handled — you only pay when Guardian steps in.

Is Guardian Landlord good for landlords with multiple properties?

Yes. Guardian Landlord supports multi-property and multi-unit management from a single dashboard. Each property and unit gets its own tenant, maintenance history, and invite flow — fully organized and independent.

How does the AI maintenance intake work?

When a tenant submits a maintenance request, Guardian AI analyzes the issue and generates an instant action plan — including urgency level, recommended vendors or service reps, a pre-drafted message to the tenant, and weather-aware context for HVAC or plumbing issues. It can also suggest self-fixes for minor issues before escalating.

Can tenants use Guardian Landlord too?

Yes. Tenants get their own portal where they can submit maintenance requests, track status updates, view scheduled visits, and receive messages from the landlord or Guardian team — without needing to download an app.

Guardian Landlord — AI + Human Support for Self-Managing Landlords

Everything You Need

Property management coverage for self-managing landlords who do it themselves.

One platform that brings clarity to every aspect of your property relationships.

🤖

Smart From the First Tap

Tenants submit through a smart intake that triages severity and suggests self-fixes first. The moment a request lands, Guardian's AI builds a full action plan — who to call, how urgently, a ready-to-send tenant message, and weather-aware context. The AI only ever drafts the plan — a real person, you or Guardian's team, always makes the call.

🛡️

Away Mode Coverage

Going on vacation? Out for the evening? Just need to unplug? Flip a switch and real people — Guardian's expert team — handle every incoming request while you're gone. Tenants stay cared for, you stay off the clock, and you only pay when we actually step in. No property manager required.

📋

Complete Visibility

Every request moves through a clear pipeline — Submitted, In Review, In Progress, Resolved. Tenants always know where things stand, and landlords have a permanent record across every property and unit.

🏘️

Multi-Property & Multi-Unit Support

Manage single-family homes and multi-unit buildings from one dashboard. Each unit gets its own tenant, history, and invite flow — fully independent, cleanly organized.

💰

Financial Tracking

Track rent by unit and month — mark payments paid, partial, or late at a glance. Every resolved repair captures its cost and receipts, with exportable reports so you always know what's coming in and going out.

📄

Documents & Condition Records

Attach lease agreements, addendums, and signed paperwork directly to each tenancy — active or past — with reminders before a lease expires so renewals never sneak up on you. Capture move-in and move-out condition the same way: a built-in checklist you and your tenant both sign, kept side by side for an airtight before-and-after. No more hunting through email or Dropbox — the whole paper trail lives with the tenant record.

The Process

High-tech. Still human.

AI handles the heavy lifting so our team — and yours — can focus on what matters: people.

Tenant submits a request

Tenants pick a category, describe the issue, and add photos. If a quick self-fix might work — like a plunger for a blocked drain — the app suggests it first. One tap if it worked. Otherwise, the request goes through.

An action plan is ready instantly

The moment a request lands, Guardian's AI delivers a full action plan — urgency level, who to call (from preferred reps or top-rated local contractors), and a pre-drafted message to the tenant. Weather-aware for HVAC and plumbing issues.

Landlord or Guardian team acts

Landlords act directly from the dashboard with full context in hand. When Away Mode is active, Guardian Landlord's expert team takes over — using the action plan as their guide. If the issue is minor and you're back soon, it even suggests handing it back to save the fee.

Tenant stays in the loop

As status progresses, tenants get updates in their portal. Scheduled visits, messages from the landlord, resolution confirmation — all visible without needing to chase anyone down.

NEW MAINTENANCE REQUEST

What type of issue is it?

💧
Plumbing

❄️
HVAC

📦
Appliance

⚡
Electrical

🏗
Structural

❓
Other

Sink is backed up

✓ Good to go

💡

Quick plunger fix to try

Takes 30 seconds — might save you a wait

✓ That fixed it — nevermind!

Tried it — didn't work

Skip — just submit the request

✦ AI ACTION PLAN

⚡ Handle Now

Burst pipe with active flooding — immediate action required. Damage risk increases every hour.

Urgency

Immediately

Your Rep

Jeff Johnson

📞 952-334-7592

🌤 Weather Context

Current temp 45°F — plumbing issues in near-freezing temps carry freeze risk. Act promptly.

✉ Draft Tenant Message Send to tenant →

"Hi — an emergency plumber is on the way. Please shut off the valve under the sink if safe to do so."

Burst pipe — flooding in kitchen

🛡 Away Mode · Guardian handling In Progress

⚙ Guardian Activity

✓

Assigned Jeff Johnson

Your preferred rep · 8:14 AM

✓

Emergency dispatch confirmed

ETA 35 minutes

✓

Tenant notified

"Emergency plumber en route — shut the valve if safe."

Guardian monitoring

Live · until resolved

🛡 Guardian note

Active flooding and near-freezing temperatures make this too urgent to wait for your return — so Guardian is acting now. Less urgent requests can always be handed back at no charge.

MY REQUESTS

Maple Street Duplex · Unit 1A

Burst pipe — flooding in kitchen

Submitted 2 hours ago

🛡 Guardian In Progress

📅 Scheduled Visit

Thursday, Aug 15 · 10am–12pm

Emergency plumber is on the way.

Bathroom faucet dripping

Resolved 3 weeks ago

Resolved

Pricing

3 months free. No card required.

Simple pricing by portfolio size. Away Mode is available on Starter and above — pay only when Guardian steps in.

Solo

/ month after free trial · cancel anytime

1 property
Unlimited tenants
AI maintenance intake & action plan
Full request history
Live status tracking
Expense reporting
Away Mode (not included)

Start free →

3 months free · no card required

See Guardian Landlord
in action

Explore the platform as a landlord managing properties, or as a tenant submitting a request. Live and clickable — no login required.

💡 This is a scripted demo — actions follow a guided path, not all options are live.

🔒app.guardianlandlord.com/dashboard

🏠

Properties

👥

Active Tenants

🔧

Open Requests

⚠️

Emergencies

Recent Maintenance Requests

View all →

Burst pipe — flooding in kitchen

Maple Duplex · Unit A · Terry T. · 2h ago

🛡 GuardianEmergency

HVAC not cooling

Riverside House · Tom B. · yesterday

In Progress

Bathroom faucet dripping

Maple Duplex · Unit 2B · Sara W. · 3 days ago

Resolved

🏢 MULTI-UNIT

Maple Street Duplex

1234 Maple St, Saint Paul MN

🚪ATerry T.

🚪2BSara W.

🚪3CVacant Invite

🏡

Riverside House

88 River Rd, Saint Paul MN 55104

3 tenants

1 open

🏠

Cedar Lane House

22 Cedar Ln, Minneapolis MN 55408

2 tenants

0 open

🏢 Maple Street Duplex

2 active

Terry Tenant

Unit A · Since Mar 2024

Active

📄 Lease Documents 1

▾

Sara Walsh

Unit 2B · Since Jan 2024

Active

✉ Pending Invite

✉

newresident@email.com

Unit 3C · Invited Mar 24 · Expires Mar 31

🏡 Riverside House

3 active

Tom Baxter

Since Feb 2023 · No end date

Active

Burst pipe — flooding in kitchen

Maple Duplex · Unit A · Terry T. · 2h ago

🛡 GuardianEmergency

HVAC not cooling

Riverside House · Tom B. · yesterday

In Progress

Bathroom faucet dripping

Maple Duplex · Unit 2B · Sara W. · 3 days ago

Resolved

← All requests

Burst pipe — flooding in kitchen

EmergencySubmitted🛡 Guardian

PROGRESS

✓

Submitted

In Review

In Progress

✓

Resolved

✦ AI ACTION PLAN cached

⚡

Handle Now

Active flooding — every hour increases damage. Dispatch plumber immediately.

URGENCY

Immediately

YOUR REP

Jeff Johnson

📞 952-334-7592

✉ MESSAGE TENANT Send to tenant →

"Hi — an emergency plumber is on the way. Please shut off the valve under the sink if safe."

DESCRIPTION

Burst pipe under kitchen sink — water is actively flooding the floor.

DETAILS

TENANT

Terry Tenant

PROPERTY

Maple St Duplex

Property	Request	Cost
Maple Duplex	Bathroom faucet dripping	$185.00
Riverside House	Garbage disposal replaced	$320.00
Cedar Lane	Window latch repair	$137.00
Total		$642.00

Self-manage your rentals.
Still live your life.

Property management coverage for self-managing landlords who do it themselves.

Smart From the First Tap

Away Mode Coverage

Complete Visibility

Multi-Property & Multi-Unit Support

Financial Tracking

Documents & Condition Records

High-tech. Still human.

Tenant submits a request

An action plan is ready instantly

Landlord or Guardian team acts

Tenant stays in the loop

When you step away,
real people step in.

Watch the whole flow — 2 minutes

3 months free. No card required.

Start free.
Keep control.

See Guardian Landlord
in action

Self-manage your rentals.Still live your life.

Property management coverage for self-managing landlords who do it themselves.

Smart From the First Tap

Away Mode Coverage

Complete Visibility

Multi-Property & Multi-Unit Support

Financial Tracking

Documents & Condition Records

High-tech. Still human.

Tenant submits a request

An action plan is ready instantly

Landlord or Guardian team acts

Tenant stays in the loop

When you step away,real people step in.

Watch the whole flow — 2 minutes

3 months free. No card required.

Start free.Keep control.

Privacy Policy

Information We Collect

How We Use Your Information

Data Storage

Third-Party Services

Data Retention

Contact

Terms of Service

The Platform

Your Account

Acceptable Use

Uploaded Content

Away Mode & Guardian Services

Limitation of Liability

Changes to Terms

Contact

Get in Touch

Message sent!

See Guardian Landlordin action

Self-manage your rentals.
Still live your life.

When you step away,
real people step in.

Start free.
Keep control.

See Guardian Landlord
in action