Guides for landlords and tenants — everything you need to get the most out of Guardian Landlord.
A complete walkthrough — from adding your first property to configuring Away Mode and billing.
→Accept your invite, add your phone number, and submit your first maintenance request in minutes.
→Add single-family homes and multi-unit buildings, invite tenants as you go, and understand how lease dates work.
→Configure service reps and appliance preferences so Guardian knows exactly how to handle repairs on your behalf.
→Send an invite so your tenant can submit maintenance requests and stay connected through the portal.
→Schedule Away Mode and let Guardian Landlord's team handle incoming requests while you're unavailable.
→Save on vendor payment fees by connecting your bank account for Away Mode charges.
→Tenants: how to report an issue, add photos, and track progress through the tenant portal.
→Set expected rent, mark payments as paid or late, and export your rent history by month.
→Attach lease agreements, addendums, and move-in documents directly to each tenancy.
→Document a rental's condition, share it with your tenant for sign-off, and keep a locked, side-by-side record.
→Your tenant flagged a checklist item — how to read their notes and photos, when you can still edit, and how to finalize.
→Follow the progress of your maintenance requests and get notified when the status changes.
→Why you can see certain requests and not others — including how roommates share visibility and what changes when a tenancy ends.
→Install the app on iPhone or Android for one-tap access — no App Store required.
→Send and receive messages on a maintenance request — staying in the loop without phone calls.
→Your 3-month free trial, the Solo, Starter, and Growth plans, updating your card, canceling, and how Away Mode charges work.
→Review the AI action plan, schedule a visit, message your tenant, and mark a request resolved — all from the dashboard.
→Update your profile, change your email or password, and choose email, push, and SMS notifications by event.
→Notice, cleaning, the walkthrough, returning keys, and getting your security deposit back — for tenants.
→Your landlord shared a condition checklist — how to review each item, flag anything that doesn't match, and confirm it.
→Opt in to text alerts so you get a message the moment a tenant submits a maintenance request — no app required.
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